Privacy Policy
At The Skin Deli, we take great care to protect the privacy of our site visitors and customers.
We are customers ourselves of other Internet sites and and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you. For example, arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.
Your Consent
We will not sell your name, address, email address, credit card information or personal information to any third party.
Communication and Marketing
If you have made a purchase from our store or have opted to receive newsletter communications, we may occasionally update you on our latest products, news and special offers via email and post.
You can opt-out of receiving marketing communications from us. To do so, click the Unsubscribe at the foot of every email. We email every customer confirmation of their order details and order dispatch information, so it is not possible to opt out of receiving these non-marketing communications.
Financial Information
The Skin Deli does not collect or store any type of sensitive financial information about our customers. This includes credit card details, bank account information, and PayPal credentials. All payment processing is handled off-site by our partner, PayPal UK. This information is encrypted and sent using industry standard SSL security technology: it's the same method other e-commerce websites and banks use.
Cookie/Tracking Technology
The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as your preferences, browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Personal information cannot be collected via cookies and other tracking technology. However, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties, including our site analytics partner, Google Analytics, and our affiliate marketing partner, Affiliate Window Ltd.
Your Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential, for example, our Accountants or Auditors) have access to this information.
Customer Information
The Skin Deli retains personally identifiable information about our customers necessary to process orders as well as to speed up repeat purchases at our website. The information we collect is always provided voluntarily by you. It includes your name, billing address, delivery address, and other contact details, including telephone and email information. This allows us or our delivery partners to contact you to advise you of order dispatch and to arrange deliveries.
This information is encrypted using industry standard SSL technologies and only accessible using the login and password details you set on registering an account. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
Contacting Us
We are always pleased to hear from our customers--including complaints. Your feedback helps us ensure our customers are completely satisfied, and helps us entice you to return to our website and recommend us to your friends and family. Contact us at:
- Email: office@theskindeli.com
- Telephone: +44 (0)207 193 4749 (UK)
- Snail mail: Customer Services, The Skin Deli, Rivington House, 82 Great Eastern Street, London EC2A 3JF, United Kingdom
